Customer Support

PhD level scientists are available to answer your questions from 6:00 AM and 5:00 PM Pacific Time, Monday through Friday

QIAGEN Redwood City offers its customers comprehensive product support between 6:00 AM and 5:00 PM PST (Pacific Time), Monday through Friday (excluding major holidays).  We staff PhD level scientists to help answer your difficult questions.  Their expertise can be accessed in two ways:

For more immediate help with questions regarding IPA, please refer to the Help section of the application. Our online Help pages contain all the resources you need to answer your questions or to get started, including: